We want every customer to be completely satisfied. If something isn't right with your order, we're here to make it right.

1. Return Eligibility

You can return an item within 90 days of the delivery date. To qualify:

• We accept returns of both defective and non-defective products
• We also accept returns of new and slightly used products

2. How to Request a Return

Reach Out First

Contact us at sales@motorhometales.com or +1 (251) 397-8774. If your item is damaged or defective, please include clear photos and a short description.

Wait for Instructions

We'll review your request and send you return instructions. Please don't ship anything back until you receive approval.

Return the Item

Once approved, ship the item using any trackable and insured method. A valid tracking number is required.

Return Method

In store, at a drop-off location, or by mail.

3. Refund Process

• Once your return is received and inspected (within 72 hours), your refund will be processed within 7 business days
• You'll receive a full refund, including original shipping and handling fees
• We never charge restocking fees

4. Wrong or Damaged Items

• If the item you received is defective, damaged, or incorrect, email us with a photo
• No need to return it — we'll send a replacement or issue a full refund, whichever you prefer